General Questions

How do I schedule a cleaning with NiftyMaid?

Scheduling a cleaning is easy! Simply use our online NiftyQuote tool to get an instant estimate, then select your preferred service and date. You can also give us a call at (844) 927-4405, and our team will help you book your cleaning.

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What services does NiftyMaid offer?

We provide a range of cleaning services, including:

 

• Regular, light cleaning

• Deep cleaning

• Move-in/move-out cleaning

• Kitchen, bathroom, and living room cleaning

• Floor, window, and bedroom cleaning

• Customized cleaning services based on your specific needs

 

Check out our Cleaning Services section for more details.

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Are your cleaning professionals background-checked?

Yes! All of our maids undergo thorough background checks, are fully vetted, and receive professional training to ensure they provide top-notch service. You can trust that your home is in safe hands.

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Do I need to be home during the cleaning?

No, you don't need to be home during the cleaning. However, we do need access to your home. You can provide us with a key or arrange for entry through a keypad or other secure method. If you prefer to be present, you're more than welcome to stay while we clean.

 

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Cleaning Details

What’s included in a typical NiftyMaid cleaning service?

Our cleaning services are tailored to your needs. A typical cleaning includes:

 

• Dusting and wiping surfaces

• Vacuuming and mopping floors

• Cleaning bathrooms and kitchens

• Emptying trash and spot-cleaning where necessary. You can also upgrade to a Nifty Clean for a deep cleaning, which includes cleaning inside appliances, scrubbing grout, and more. See our Cleaning Packages for additional options.

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Do you offer eco-friendly cleaning products?

Yes! NiftyMaid uses environmentally friendly cleaning products that are safe for your family, pets, and the environment. Let us know if you have specific preferences when booking your service.

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What happens if I’m not satisfied with the cleaning?

Your satisfaction is our top priority. If you’re not happy with any part of your cleaning, let us know within 24 hours, and we will return to make it right at no extra cost.

 

 

Pricing and Payments

How much does a cleaning cost?

Pricing varies based on the type of cleaning and the size of your home. You can get an instant estimate through our NiftyQuote tool. Our pricing is transparent, and we never have hidden fees. Our packages start at:

 

• Light Clean: $89

• Standard Clean: $149

• Nifty Clean (Deep Clean): $299

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What forms of payment do you accept?

We accept all major credit cards, as well as online payment through our secure payment system. Payment is processed after the cleaning is completed.

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Do you offer recurring cleaning services?

Yes! We offer recurring cleaning options with weekly, bi-weekly, or monthly schedules. When you sign up for regular service, you’ll receive a discount on each cleaning.

 

 

Cancellation and Rescheduling

What is your cancellation policy?

We ask that you provide at least 24 hours' notice if you need to cancel or reschedule your cleaning. Cancellations made less than 24 hours before the scheduled service may be subject to a cancellation fee.

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How do I reschedule my cleaning?

You can easily reschedule your cleaning by calling us at (844) 927-4405 or through our website. We will do our best to accommodate your preferred new date and time.

 

 

COVID-19 and Safety

What steps is NiftyMaid taking for COVID-19 safety?

NiftyMaid follows all recommended health and safety guidelines. Our team wears masks, gloves, and uses disinfectants to clean and sanitize your home. We also practice social distancing and ensure our equipment is thoroughly sanitized between appointments.

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Can I request contactless cleaning?

Yes, we offer contactless cleaning options. Just let us know when booking, and we will arrange a no-contact service to ensure your safety and comfort.

Have more questions?
Contact us at (844) 927-4405 or email us at info@niftymaid.com for more information.